Webex Calling Integration

This feature enables the user (who has a Webex Calling license) to use the Webex Calling DN as their preferred agent endpoint device when used with the Webex Contact Center Agent Desktop. This helps the agent to be remote on their Webex Calling devices and also provide on-net call transfers to internal users on both solutions bypassing the PSTN.

Webex Contact Center supports all features supported by the Webex Calling.